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Patients

Nondiscrimination notice & language assistance

Section 1557 of the Affordable Care Act

Nondiscrimination

Neurology Associates of Southern California complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sex characteristics, sexual orientation, gender identity, and pregnancy). We do not exclude people or treat them differently because of these characteristics.

Free aids and services

We provide free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats). We provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

How to request help or file a grievance

Call 310-933-4590. If you believe we have failed to provide these services or discriminated in another way, you can file a grievance with our office by phone or by mail to the clinic. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at ocrportal.hhs.gov, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).

Language assistance

  • English: ATTENTION: If you speak English, free language assistance services are available to you. Call 310-933-4590.
  • Español: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 310-933-4590.
  • 中文: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 310-933-4590。
  • Tiếng Việt: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 310-933-4590.
  • Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 310-933-4590.
  • 한국어: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 310-933-4590 번으로 전화해 주십시오.
  • Հայերեն: ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ։ Զանգահարեք 310-933-4590։
  • فارسی: توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 310-933-4590 تماس بگیرید.
  • Русский: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 310-933-4590.
  • 日本語: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。310-933-4590 まで、お電話にてご連絡ください。
  • العربية: ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 310-933-4590.
  • עברית: שימו לב: אם אתם מדברים עברית, שירותי סיוע בשפה זמינים עבורכם ללא תשלום. התקשרו 310-933-4590.

Section 1557 coordinator name and mailing address to be designated by the clinic. Taglines should be verified against the official HHS translations before launch.